Introduction

At Tranquil Glow Aesthetics, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or interact with us.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

Name, email address, phone number, and mailing address

Date of birth and demographic information

Medical history and health information relevant to your treatments

Photos and images for treatment documentation and progress tracking

Payment and billing information

Communication preferences and marketing consents

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address and browser information

Device information and operating system

Website usage data and analytics

Cookies and similar tracking technologies

How We Use Your Information
We use your personal information for the following purposes:

Providing medical aesthetic treatments and services

Scheduling appointments and sending appointment reminders

Processing payments and billing

Communicating about your treatments, care instructions, and follow-up

Sending marketing communications (with your consent)Improving our services and website functionality

Complying with legal and regulatory requirementsProtecting our rights and preventing fraud

Protected Health Information (PHI)

As a medical practice, we are committed to protecting your health information in accordance with applicable privacy laws. We may use and disclose your protected health information for:

Treatment purposes

Payment processing

Healthcare operations

Legal requirements

With your written authorization

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

Service Providers: With trusted third parties who assist us in operating our business (e.g., payment processors, appointment scheduling systems, marketing platforms)

Legal Requirements: When required by law, regulation, or legal process

Medical Emergencies: When necessary to protect your health and safety

Business Transfers: In connection with any merger, sale, or transfer of our business

With Your Consent: When you have given us explicit permission

Go High Level Platform

Our website is hosted on the Go High Level platform. Go High Level may collect certain technical information about your visit to ensure platform functionality and security. Please review Go High Level's privacy policy for more information about their data practices.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights and Choices

You have the right to:

Access and review your personal informationRequest corrections to inaccurate information

Request deletion of your personal information (subject to legal requirements

Opt-out of marketing communications

Request restrictions on how we use your information

Request a copy of your information in a portable format

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and provide personalized content. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors without parental consent.

Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our website and updating the "Effective Date" above.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Tranquil Glow Aesthetics

Dr. Courtney Pate, NP

111 Warren Rd. 12A, Cockeysville, MD 21030

443-353-7538

[email protected]

For specific requests regarding your personal information or to exercise your privacy rights, please contact us using the information above.